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Customer Service | BudgetBarStools.com has the best prices on bar stools
Customer Service
Shipping & Delivery
- BudgetBarstools.com
ships its bar
stools by one of two ways. We ship small orders via UPS
ground
and we ship large orders via truck. We will route your order
using the least expensive method. Depending on the size of
the
order, distance shipped, and shipping company used your bar stools may
require some assembly. Pickup is available in
Chicago, IL. If there is freight damage, please make sure to
sign for the product
as damaged. After you sign for the package as damaged, please give
us a call immediately
to notify us of the damaged product. We will let you know what to do and exactly how we intend to fix it. Please
keep all
packing and take pictures.
Privacy & Security
- The privacy and
security of our
customers is our top priority. Our website is hosted offsite
on a
secure server. Our server is managed by Square One Tech
http://www.sq1tech.com/contact.php. To further protect the
safety
of our customers and visitors, BudgetBarstools.com has acheived GoDaddy
Secured Certification. The credit card information
transmitted on
over our website uses the latest in Godaddy's 256 bit data
encryption. Please click on the GoDaddy link on the bottom of
the
page to confirm our identity. If you would prefer to order
over
the phone, please give us a call at 800-929-5792.
Returns & Replacements
- We do not allow returns
on orders
larger than 8 units. If you are planning to purchase more
than 8
units and have concerns, please purchase one unit first as a
sample. For orders of less than 8 units, you may return your
bar
stools unused within 15 days of purchase. Customer is
responsible
for the cost of return freight. Full value of the product
will be
credited. Original Freight to customer from manufacturer will
not
be credited. If you are unsure of bar stool color, you may
request color swatches at no charge. Please send an email to
matt@budgetbarstools.com containing your color requests and your
complete address.
Ordering
- You can order any
quanity of bar
stools from our secure website any hour of the day. You can
order
over the phone between the hours of 9am and 5pm central standard
time. We also accept orders via mail. Please give
us a call
to make the arrangements that work best for your particular
situation.
We are very accomodating.
Pricing
- We believe we have some
of the best
pricing you can find anywhere on the Internet. We are selling
high quality commercial bar stools for the same price that other
companies are selling imports of lesser quality. Our bar
stools
are made of domestic parts and use domestic Union labor whenver
possible. We offer our lowest price whether you are ordering
1
bar stool or 250 bar stools. We will do our best to match a
compeitors price if you can find a comparable commercial grade metal
bar stool at a better price. We don't think you
can. We
charge 10.25% sales tax for all pick up orders and all orders that ship
to our Illinois customers.
Payment Options
- We accept many
different payment
options. We accept Visa, Mastercard, American Express,
Discover,
Paypal, Checks, Money Orders, and Wire Transfers. We hold all
hold business and personal checks for 15 days. We do not
offer
open account. All orders must be paid in advance of us
shipping.